Reporting to the Board of Directors, the Executive Director is responsible for the organization's vision, mission, and financial sustainability. The successful candidate will be a community spirited individual – capable of simultaneously overseeing a broad diversity of work areas while keeping their eye on the big picture. S/he will be skilled in strategic visioning, program planning and management, facilitative and collaborative leadership, financial management, and fundraising. Furthermore, they will have the talent and inspiration to promote DSCS as a strategic partner to funders and other strategically aligned organizations. Dolores Street Community Services (DSCS) is poised to complete its transition from an umbrella organization with diverse but interrelated programs to a unified, social service and social change organization with a clear path to maximizing its ability to nurture individual wellness and cultivate collective power among low-income and immigrant communities in San Francisco.
This is a fantastic leadership opportunity for an aspiring leader to have a big impact on social justice and positive change in San Francisco.
Major Areas of Accountability Leadership & Organizational Management
- Serve as a visible and articulate champion for DSCS and its constituents to further the agency’s mission, vision, and values, representing and advocating for the agency with public and private stakeholders in diverse community settings
- Work with board and senior management staff on strategic leadership, organizational development and alignment of programming in a way that achieves the goals and objectives of the DSCS mission
- Establish and cultivate an organizational culture that unifies staff, board, and programs to achieve the goals and objectives of DSCS
- Develop, maintain, and support a strong and engaged Board of Directors; regularly report to the board on fiscal, organizational, and operational issues, and implement board-generated policies
- Lead, coach, develop and retain DSCS’ high-performance five-member senior management team and provide general oversight and development of 75 staff
- Ensure effective systems to track strategic goals and regularly evaluate program outcomes
Fundraising & Marketing:
Serve as visionary and inspiring voice to increase overall financial support for DSCS
- Develop and implement a fundraising strategy and annual fundraising plan
- Work with board and staff to cultivate and steward relationships with funders, individuals and institutional donors
- Oversee systems for organizational fundraising, including the identification and pursuit of government contracts, foundation grants, and individual donors
- Negotiate agency contracts and grants and ensure that all funds are disbursed in accordance with contract requirements and donor designations
- Oversee development of a consistent brand, including external and internal communications messaging and presence on the web, social media, public campaigns, and community actions
Finance, Administration & Operations:
- Oversee development of annual budget and maintenance of cash flow of approximately $7.8M
- Ensure ongoing programmatic excellence and consistent quality of finance and administration, fundraising, communications, and internal systems
- Oversee human resources function; lead effort to enhance culture of shared leadership and decision making, collaboration, mentorship and staff support
- Professional Experience/Qualifications
Successful candidates will have demonstrated commitment to DSCS’ mission and have proven leadership, administration, and relationship management experience. Program management experience and passion in housing, workers’ rights, and/or immigration direct services as well as community engagement and organizing is helpful.
Additionally, demonstrable experience and other qualifications include:
- Strong vision and strategic planning in a leadership role
- No less than 3 years’ experience leading a senior management team in a leadership role in a community-based nonprofit, serving diverse, low income and at-risk populations
- Demonstrated ability to build consensus among diverse staff, yet make potentially unpopular decisions if required
- Organizational management knowledge and ability to create and sustain a culture of collaboration
- At least 5 years of program management experience, with emphasis in at least one of these sectors: Homelessness, housing, workers’ rights, and/or immigration including both direct services and advocacy/organizing
- Experience reporting to a board and/or serving in a leadership role on a nonprofit board of directors
- Strong project management skills exemplified by oversight of complex projects
- Experience scaling up capacity of an organization
- Marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures
- Strategically focused
- Strong financial management skills
- Able to lead by example
- Ability to mentor staff
- Proven ability to set and achieve strategic objectives
- Excellent written and verbal communication skills • Strong speaking skills
- Multidisciplinary project management
- Facilitation skills
- Understanding of government contracts finance
- Supportive housing finance knowledge highly desirable
- Big picture thinker
- Community builder
- Demonstrated compassion for staff and client
- Humility and confidence
- Inspirational/Altruistic and Optimistic
- Can-do attitude
- Approachable/good listener
- Bilingual English/Spanish
- Advanced degree in public policy, social work, community planning, or other related field
A comprehensive compensation and benefits package will be made available to the qualified candidate. DSCS gives its employees generous paid time off plus medical, dental, vision, longterm disability, life insurance and optional retirement, flexible spending account, and commuter benefits.
Leadership Search Partners is conducting this search on an exclusive basis on behalf of Dolores Street Community Services.
Interested candidates should apply via email by sending a cover letter and resume as PDF or Word documents to Search Coordinator Chelsea Burr at firstname.lastname@example.org with “DSCS_ED” in the subject line.
Applications will be accepted through Friday, May 17, 2018.
Inquiries may be made, in confidence, to Search Consultant Heather Merriam at email@example.com
DOLORES STREET COMMUNITY SERVICES is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/ transgender individuals, persons with disabilities, and formerly incarcerated individuals.
LEADERSHIP SEARCH PARTNERS is a search firm focused exclusively on the nonprofit sector. Based in San Mateo, the firm works with local, national, and international nonprofits to help them hire exceptional senior-level leaders. www.leadershipsearch.com
Mission SRO Collaborative (MSROC)/Administration
$16 an hour plus medical, dental, vision, long-term disability, life insurance and optional retirement, flexible spending account, and commuter benefits. Generous paid time off.
MSROC Program Manager /Associate Director
Full-Time: 37.5 hours per week, Mon-Fri 10am-6pm
Please send resume and cover letter to: Diana Martinez, MSROC Program Manager
Friday, April 20, 2018, or until position is filled
About the Organization
Dolores Street Community Services (DSCS) nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work on a wide range of issues—from homelessness to housing to immigration to employment—and provide services ranging from shelter to tenant rights outreach to residential care, from deportation defense and immigrant rights education to workforce development for day laborers and domestic workers.
The Mission SRO Collaborative (MSROC) works to improve living conditions and empower tenants in Single Room Occupancy (SRO) hotels in the Mission District of San Francisco. Program components include outreach, tenant stabilization services, and community programs—including educational and leadership development workshops on topics such as fire prevention, disaster preparedness, tenant rights, and housing justice issues.
Duties and Responsibilities (MSROC) – 50%
- Respond to phone calls, walk-ins, and correspondence from individuals seeking assistance
- Manage and coordinate databases, case files
- Provide support to Program Manager on monthly reporting requirements, including compilation of narrative reports, and extensive data entry into web-based database platform
- Support with program coordination logistics and communications, including sending email reminders, logistical set up of calls and meetings, securing interpretation services, etc
- Provide support for planning of large events organized by the collaborative
- Respond to requests for information, referrals, and educational workshops
- Perform other duties as assigned by MSROC Program Manager
Duties and Responsibilities (Admin) – 50%
- Schedule and complete New Hire onboarding (complete paperwork and give general orientation), maintain employee HR files
- Complete general human resource requests (change of address, employment confirmations, EDD claims, etc.)
- Provide HR support to program staff in updating job descriptions, scheduling performance reviews, etc.
- Compile monthly Board Packets
- Assist in completion of various city, state, and federal filings
- Assist with coordination of volunteers and fundraising activities
- Cover reception as needed when receptionist is out of the office
- Assist Executive Director and Associate Director with special projects
- Other duties as assigned
Qualifications for Successful Employment
- Demonstrated ability to perform all essential duties and responsibilities of the position
- Experience with databases required; Salesforce knowledge strongly preferred
- Excellent word-processing and computer skills, including knowledge of Microsoft Word and Excel
- Must be well organized, efficient, highly motivated, and able to handle multiple tasks at once, work well under pressure, and take initiative
- Must have outstanding written, verbal and interpersonal skills, superb attention to detail, and excellent phone manner
- Fluency in Spanish preferred, including ability to provide written translation of documents
- Ability to work independently as well as within a team
- Experience working with low-income, immigrant, and monolingual Spanish-speaking communities
- Strong commitment to serving low-income and underserved communities, with an ability to relate to and communicate with a broad range of clients and colleagues
Dolores Street Community Services is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgender individuals, persons with disabilities, including HIV, and formerly incarcerated individuals.